Minor Project - ARTTREK - Final Complication

Aishath Lene Abdulla Amir (0333185)
Bachelors of Design (Hons) in Creative Media / Taylor's University
Minor Project : Final Compilation





1. Our Project - ARTTREK

Figure 1.1 - Project overview

ARTTREK is to create a MVP iOS/Android Application for discovering, curating, geo-tagging and sharing of street art; with the branding, advertising and promotional launch,  business plans, and lo-fidelity prototype.

Week 1
In this first week, we created our groups and finalised the project that we are incharge of. Our project is called Arttrek. The first thing we were introduced to was the Miro where each project's different phases of the workflow is to be recorded throughout this semester and the project. The first thing we had to do was do some contextual research. This was done through articles and finding out what would be the competitors of the brand. Our research was mainly street art focused so we chose apps such as Street Art Istanbul, Street Art Cities, StreetWIse, Murals and Street Art (MASA), CANVS and Street Art London. For Street Art Istanbul, firstly what I did was look into the background of the street art scene in Istanbul other than the app itself, because the app is no longer legible as I couldn't download the app to understand its performance and features. Though, some of the features highlighted in the app store include: brings together a selection of contemporary street art spaces in the beautiful city of Istanbul, learn about the artists, discover the surrounding neighbourhood and find other interesting stuff to do around, stay updated with newly put together street art entries.There only very few reviews for the app, and those were only from a few years ago as well.

Competitors Case Study

Figure 1.2 - Street Art Istanbul

Figure 1.3 - Street Art Cities


Figure 1.4 - Street Wise


Figure 1.5 - MASA


Figure 1.6 - CANVS


Figure 1.7 - Street Art London

Week 2
In the second week our aim was to have a better understanding to confirm our personas, this was  done through gathering data through multiple sources. Our group decided to reach out to some of the potential target audience. This was done through e-mail, as well as reaching out through their social media platforms. Initially when we created the target audience Mr Mike made us understand that with these personas, we are unable to provide the answers to his questions as well as evidence of why they would make up to be our personas, which were very important. Therefore we had to carry out more with the contextual research gathering. Our group understood that what we think would fit best for the brand couldn’t be the target  audience. The target audience is only determined from the research that we gather. After this we also had a meeting with the EAP (Business school team) and IT students, where we were updated on their progress and what plans they have for the app. Although there were a few communication errors and some confusion between the schools, we were able to solve them by communicating well with each group.

Personas
Figure 1.8 - User Persona brainstorm + Draft 1


Figure 1.9 - User Persona brainstorm + Draft 2


Figure 1.10 - User Persona brainstorm 3



Figure 1.11 - Empathy Map + Draft 3


Figure 1.12 - User Persona Empathy Map + Draft 4

Week 3

This week was a quite important week for our group. Since last week we worked on further refining our persona so that we can move on to the next stage which is empathy mapping, to finally get a better understanding of our fixed target audience. Along with this, we also worked on creating a list of interview questions and survey questionnaires for our target audience. For the draft questions that we showed Mr Mike, he helped us further refine them, so that they are able to be sent out. We sent the interview questionnaire to the artists and the survey to the community target audience. We were only able to get very less respondents right aways, especially for the artists. We also had a meeting with the collaboration schools to get updated on the progress of the work.

Final Persona

Figure 1.13 - User Persona ( Artist)


Figure 1.14 - User Persona (Community)


Figure 1.15 - Empathy Map (Artist)


Figure 1.16 - Empathy Map (Artist)


Contextual Research (Community)

Figure 1.17 - Contextual Research 




Primary Research (Interview/ Survey Questions)

Figure 1.18 - Interview Questions for Artist


Figure 1.19 - Survey Questions for Community


Figure 1.20 - Survey Questions for Community


Week 4
From the last week up until this week, we are still working on gathering the data. Some of our group mates had started on the result’s analysis. We were able to get a response from artists such as Cloak Work along with other artists and studios, which was very useful to our project. From the analysed information, we looked into finding any insights. Each group member highlighted some points that they found were useful insights, which would later help us find our problem statement and then get a start on the How might we(s).The most challenging part for us this week was determining and understanding what would qualify as an insight, and going through all that data was already time-consuming. However, I would say that one thing that really aided our progress was how organised our group leader was in assigning us particular tasks to complete. We were able to complete this week's challenge thanks to a collaborative effort.

Analysis of Gathered Data

Community Survey
Issue
  • Hard to find street art
  • Negative perception of street art
  • Lack of support from the government
  • Underrated
  • Lacks maintenance
Hope
  • Express art to show the culture, raise awareness of the current issue
  • Building and uplifting the art community
  • More sustainable and long-term support for artist
  • To see interpretation from different perspective of the artwork which also made them curious about the story behind
Need
  • Centralised platform
Pros
  • convenient & time-saving
  • to better understand street art
  • connect the artist with public
Others
  • Augmented Reality (AR) - enhance street art by providing immersive, interesting and heightened experience


Artists Interview Questions
  1. Lack of Exposure
  2. Lack of representation of different artforms
  3. lack of government financial support and attention
  4. lack of events to form connections
  5. care about the way their art is perceived and why they create
Insight Discovery

Figure 1.21 - Top 5 Ideas gathered from data



Figure 1.22 - Categories of Ideas

Key Themes
  1. Preservation
  2. Curation
  3. Discovery

Week 5
Continuing from the last week’s progress, during the consultation, Mr Mike noted that our result of the insights to how might we still need more work. He mentioned insights need to be retouched as it is not something that you just come up with. Instead it is something that you grasp from the results of the interviews and questionnaires. On the other hand we also found out that our project isn’t solely just based on street art, it can be any art, during our meeting with Mr Damien. And because of this we were working on getting more information by having a conversation with a curator so that we have a better understanding of the different classifications of art forms and have a better understanding of how the process of curation works.. In addition to this we also interviewed other artists so that we could have more potential insights at hand.

Figure 1.23 - Insight Statements

Problem Statements
1. 
User - Artists 
Needs - to gain more exposure & income (via curation), to be able to share more information about them and their works (backstory), to raise awareness on different forms of art
Insight - The artists need people to understand and appreciate their work through proper curation to achieve longevity in their career

2. 
User - Community
Needs - to discover different art forms, to get accurate and updated information about the arts, to provides a centralised platform for those who want to learn more about the story behind the art and the artists
Insight - The community needs to interact with the artists to understand their art's backstory and be educated, and be able to access and appreciate art in their comfort zone


Week 6
Our group had already had some progress for the mood board creation. Each of the group members created a mood board and figured which areas of the mood board we had in common. Moreover after our consultation session with Mr Mike it still felt that we needed a bit more information to make our insight statements stronger. Mr Mike helped our group get an interview with Mr. I van where we conducted a short live interview. After this our group analysed all the information we got. From this we understood that curation is beneficial for artists though artists aren't given equal opportunities to be curated. After this we updated the information and completed the problem statement as well as the how might we(s). We were also working on finalising the logo of ARTTREK. The first designs Mr Mike saw, he advised us to think about it a little bit more.

Final Problem Statements 
1. Artists need a support system because they want to achieve a sustainable career.
2. The community wants to discover, learn and record art expression so that it can be preserved and shared.

How Might We

Figure 1.24 - How Might We(s)


  1. How might we create a support system for artist so that they can achieve a sustainable career?
  2. How might we create a platform where people can discover, learn, and record art expression so that it can be preserved and shared?
  3. How might we create a user-friendly environment for artists and inspire human relationship within the community through art?
Art Direction
Figure 1.24 - Art Direction (Moodboard)

Figure 1.25 - Art Direction (Moodboard)


Figure 1.26 - Typogrpahy


Figure 1.26 - Colour Palette

Logo 

Figure 1.27 - Logo Design and Sketches

Figure 1.28 - Logo Design and Sketches



Figure 1.29 - Logo Design and Sketches

Figure 1.30 - Logo Design and Sketches


Figure 1.31 - Logo Design and Sketches


Week 7
Our team had compiled the presentation by this week. The GD team had also worked on finalising the Design direction and the big idea as well as finalising taxonomy. The UI/UX team worked hard on the workflow of the app and they were advised to use figma so that the presentation goes more smoothly. We were working on a tight deadline because we still needed to make a few changes based on Mr Mike's input. Everyone in our group had their own task to complete.  GD team had also finalised the logo by this week.

Features Reference Progress
Figure 1.32 - Features Reference

User Flow

Figure 1.33 - User Flow


Figure 1.34 - User Flow

Logo
Figure 1.34 - Final Logo Design

Taxonomy
Figure 1.34 - Taxonomy

Week 8
By this week we had finalised most of the presentation for the pitch with Mr Damien. Mr Mike helped us to make the slides to have a better flow and look more attractive so that the attention is always focused on the right places. We had our pitch later on that week so we made sure that everything was perfect. We were very happy with the result of the presentation and we had gotten good feedback from Mr Damien and we can proceed with our pitch from there.

ARTTREK Proposal Presentation

Figure 1.35 - Proposal Presentation

Week 9
After the presentation, this week our task was to complete the user journey map. This is the process of what the experience would be of our target audience with ARTTREK. I was not present for this class so I had missed a little bit of it but I looked into it later on after the class to check certain areas the flow of it made sense. After Mr Mikes feedback we had a group meeting where we revised the points where he said that we needed more improvement. Our group leader had also worked on the Gantt chart where we had to divide our tasks based on the touch points we had provided on the journey map. The graphic design team finalised the design as well as the contents and duties of the team mates for the pre launch.


Figure 1.36 - User Journey Map

Figure 1.37 - Gantt Chart


Week 10
This week after our consultation it was advised that we still needed more touch points during the awareness stage. Because with the amount of content we have right now, may be lacking in the attention grabbing factor of our potential customers. Moreover, for the content we had already made right now, some of the design outcomes still need to be worked on more, or experimented with to make sure that these would actually work for the brand. Our UI/UX team had a meeting with the IT team to assess the viability and usability of the features we offered. They will also conduct a user test to assess the flow of the app.


Week 11
During the consultation, it was noticed that our art direction still requires improvement, since our results do not demonstrate how our distinct taxonomies play a role in it. Because there are no visuals of the various creative forms, it feels very restricting while ARTTREK is supposed to be an all-round brand. It does not appear that the current  brand design direction will be able to hold in the long run. We were instructed to test the current design direction on all of our taxonomies. The GD team collaborated to make the necessary modifications by testing the art direction with various visuals from the taxonomy. Our UI/UX team conducted user testing, and made further refinements


Stage 1 - Awareness (Pre-launch)

OOH
Figure 1.38 - OOH


Figure 1.38 - OOH


Figure 1.38 - OOH


Figure 1.38 - OOH

SOCMED

Figure 1.39 - SOCMED


Figure 1.40 - SOCMED

Teaser Video

Figure 1.41 - Teaser Video Mock up (Digital Billboard) 



Figure 1.42 - Teaser Video (Instagram Format)

Week 12
GD team by this week had finalised the art direction. But due to working on that last week, our team was a bit behind with finishing the designs of our touch points. Moreover, during our consultation it was noted that we needed to rethink some of the visuals we were using, which weren't fitting for the brand currently as the images used aren’t local enough. Instead it seemed that we were portraying something from the westerners. It was important to understand that with this, we had to be very careful about what kind of narratives we were telling as well as to whom.


Stage 2 - Consideration (Launch)

SOCMED

Figure 1.43 - What is Arttrek (Instagram carousel Post)


Figure 1.44 - What is Arttrek (Instagram carousel Post)




Figure 1.44 - Main Offerings (Instagram carousel Post)


Figure 1.45 - Main Offerings (Instagram carousel Post)

Figure 1.46 - Main Offerings (Instagram carousel Post)

Figure 1.46 - Main Offerings (Instagram carousel Post)

Figure 1.47 - Promotional Video (Instagram)

Stage 3 - Decision

SOCMED

Figure 1.48 - Benefits of ARTTREK (Instagram)


Figure 1.49 - Benefits of ARTTREK (Instagram)


Figure 1.50 - Benefits of ARTTREK (Instagram)


Record

Figure 1.51 - Features of ARTTREK - Record (Instagram carousel post)


Figure 1.52 - Features of ARTTREK - Record (Instagram carousel post)


Figure 1.53 - Features of ARTTREK - Record (Instagram carousel post)

Connect
Figure 1.54 - Features of ARTTREK - Connect (Instagram carousel post)


Figure 1.55 - Features of ARTTREK - Connect (Instagram carousel post)

Figure 1.56 - Features of ARTTREK - Connect (Instagram carousel post)

Curate
Figure 1.57 - Features of ARTTREK - Curate (Instagram carousel post)


Figure 1.58 - Features of ARTTREK - Curate (Instagram carousel post)


Figure 1.59 - Features of ARTTREK - Curate (Instagram carousel post)

Discover
Figure 1.60 - Features of ARTTREK - Discover (Instagram carousel post)


Figure 1.61 - Features of ARTTREK - Discover (Instagram carousel post)

Figure 1.62 - Features of ARTTREK - Discover (Instagram carousel post)

Geotagging
Figure 1.63 - Features of ARTTREK - Geotagging (Instagram carousel post)


Figure 1.63 - Features of ARTTREK - Geotagging (Instagram carousel post)


Figure 1.64 - Features of ARTTREK - Geotagging (Instagram carousel post)

Learn
Figure 1.65 - Features of ARTTREK - Learn (Instagram carousel post)


Figure 1.65 - Features of ARTTREK - Learn (Instagram carousel post)

Figure 1.66 - Features of ARTTREK - Learn (Instagram carousel post)


Stage 4 - Service Delivered

SOCMED


Figure 1.67 - Review 1 (Instagram)


Figure 1.68 - Review 2 (Instagram)


Figure 1.69 - Review 3 (Instagram)


Week 13
Our group still continued with the designs on this week for the different touch points. The designs of the event planning, the microsite and the OOH designs were shown and we had made refinements for the ones that needed it. The UI/UX team was asked to look into their design a bit more, and maybe add in some of the graphical elements as it is implemented on the microsite. Our group was also advised to work a bit more together as a GD and UI/UX team so that the outcome is more consistent throughout everything.


Stage 5 - Advocacy

OOH

Figure 1.70 - Event  (OOH)


Figure 1.71 - Event  (OOH)


Figure 1.72 - Event  (OOH)


Figure 1.73 - Event  (OOH)


Figure 1.74 - Event  (OOH)


Figure 1.75 - Event  (OOH)


Figure 1.76 - Event  (OOH)


Figure 1.77 - Event  (OOH)

SOCMED

Figure 1.78 - About ART4ALL  (Instagram carousel Post)


Figure 1.79 - About ART4ALL  (Instagram carousel Post)

Figure 1.80 - Event day  (Instagram Post)

Figure 1.81 - Event Poster GIF (Instagram Post)

Figure 1.82 - List if Artforms (Instagram Post)


Figure 1.83 - List if Artists (Instagram Post)


Figure 1.84 - Event Venue (Instagram Post)

Figure 1.85 - ART4ALL Talks (Instagram carousel Post)


Figure 1.86 - ART4ALL Talks (Instagram carousel Post)


Figure 1.87 - ART4ALL Talks (Instagram carousel Post)


Figure 1.88 - ART4ALL Talks (Instagram carousel Post)


Figure 1.85 - ART4ALL Promo code (Instagram Post)

Figure 1.86 - ART4ALLTicket sale(Instagram Post)


Figure 1.87 -ART4ALL Free Tote(Instagram Post)


TICKET
Figure 1.88 -ART4ALL Ticket design


Figure 1.89 -ART4ALL Ticket design

Figure 1.90 -ART4ALL Ticket mockup


TOTEBAG
Figure 1.91 -ART4ALL Tote mockup


Figure 1.92 -ART4ALL Tote mockup


Figure 1.93 -ART4ALL Tote mockup

Microsite Design

Figure 1.94 -ARTTREK microsite (about us)


Figure 1.95 -ARTTREK microsite (features)


Figure 1.96 -ARTTREK microsite (download)


Figure 1.97 -ARTTREK microsite (FAQ)

Week 14
Our team had made further and finalised refinements. We only had to work on a few more things, such as the social media promotion for the event as well as the app's features to be displayed better on the microsite and as a social media post. We started compiling our presentation. We had a collaborative presentation to prepare along with the EAP team.

Week 15
This is our final week of work on our project. Everything was going swimmingly, as our finalised designs and presentation preparation were completed on time. Our team and the EAP team collaborated on it and did a great job overall. Our group leader did an excellent job of organising everything so that everyone had a task to fulfil.

FINAL PRESENTATION

Reflection
This was a really big experience for me, in my opinion. Our group worked extremely hard to reach the final line. Having said that, I would say that the overall result was extremely pleasing. This experience has taught me a lot. This module has helped me to communicate more effectively and to manage my time more efficiently. A project like this requires a lot of work, as I discovered. You can't just proceed solely on what you enjoy and what you think will work for the brand. But everything we've done is supported by evidence. Seeing the results of the designs from the research we conducted is something I find quite amazing about what our group accomplished overall.




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